How we collect reviews

How we collect and publish reviews

This page explains how the reviews shown on Dansezo are collected, checked and published.

Who can leave a review

After each order is delivered, we invite all customers by email to leave a review, without selecting them by satisfaction. The invitation is sent through Judge.me, an independent review platform. We may also invite customers to review us on Google or Trustpilot, under the same rule. A review can also be left on its own on a product page.

Verified reviews and dates

When a review comes from a customer who placed an order, it carries the label "Verified purchase". Every review shows its date.

Moderation

Only verified reviews, left after a purchase, are taken into account. They are published or rejected according to the moderation rules below. We do not edit any review and we may reply to them.

Rejected reviews

We only reject reviews that contain insults, personal data, content unrelated to the product or the service, or that do not come from a customer. On request, we give the reason for a rejection.

Incentives

No review is paid for and no reward depends on a rating. Customers who add a photo to their review receive a 10% discount code for a future order, whatever the rating.