Our quality commitment

Our quality approach

Dansezo distributes selected shoes from partner suppliers. Here is how we work.

Product selection

We list models available from our suppliers, prioritizing those that meet the common needs of dancers (ballroom dancing, salsa, tango, classical, etc.).

Quality control

Products are inspected by the supplier before shipping according to their own standards. If a defect is reported upon receipt, our customer service team will process your claim in accordance with legal guarantees.

Your guarantees

  • Legal guarantee of conformity: 2 years from the delivery of the product, in accordance with Articles L217-3 et seq. of the French Consumer Code.
  • Legal guarantee against hidden defects: 2 years from the discovery of the defect, in accordance with Articles 1641 et seq. of the French Civil Code.

Complaints

For any complaint, please contact us at contact@dansezo.fr with your order number and, if possible, photos of the observed defect.